I don’t mind saying that we hold a very real and deep affection for our clients (shippers, as we call them in the industry). With that said, once a customer of ours, always a customer of ours. The 3 hour minimum does not apply to you. Need a couch moved upstairs? We got you. If no truck is involved, then there is no travel fee and you will only be charged a one-hour minimum even if I have to come out and do it myself with a helper.